FAQs & Shipping

Standard Shipping: 5–20 Business Days

All orders are processed and shipped within an estimated timeframe of 5–20 business days. Please note that this timeframe reflects standard shipping conditions and may vary depending on order volume, product availability, and destination.

Once your order has been fulfilled and transferred to the shipping carrier, delivery timelines are subject to the carrier’s operations and handling.

Raw Luxe Hair Co. is not responsible for delays caused by holidays, high shipping volume periods, weather conditions, natural events, or any unforeseen circumstances related to the shipping carrier. These factors may impact transit times beyond our control.

Tracking information will be provided once your order has been shipped. Customers are responsible for monitoring their tracking details for the most accurate delivery updates.

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Payment Authorization & Agreement

By placing an order with Raw Luxe Hair Co., you confirm that you are the authorized cardholder and have full permission to use the payment method provided.

You agree that all information submitted at checkout is accurate and complete. Orders that appear fraudulent or contain mismatched billing and shipping details may be delayed, canceled, or subject to additional verification.

By completing your purchase, you acknowledge and agree to these shipping terms and conditions. You also agree not to initiate a chargeback or payment dispute without first contacting Raw Luxe Hair Co. to resolve the matter.

Failure to follow this process, or filing unauthorized disputes, may result in restricted future purchases and further action if deemed necessary.